- At Drundo, we believe secure, high-performance no downtime ecommerce hosting is a critical requirement for all online merchants. We deliver high secure, fully managed Asp.Net hosting solution at affordable rates without sacrificing speed, quality, or security. All Ecommerce Asp.Net web hosting plans include 24/7 email support and most include dedicated phone support. We also offer advanced configurations for high-traffic Asp.Net based Ecommerce sites.
Web Hosting features included with all plans
Our hosting environment is built around Asp.Net framework. All hosting plans include expert technical support on shopping cart administration and other questions. Our Asp.Net developers available at any time if any issue is preventing your site from taking orders. We provide a single point of contact with a unmatched knowledge about Asp.Net platform and Microsoft Windows Server hosting.
We monitor proactively each ecommerce web site hosted with us trough PingDom. PingDom will monitor your site from more than 30 locations worldwide every minute. If your site is down for more than 5 minutes our admin team will receive SMS and email notifications and will immediately check the status of your site.
Amazon Route 53 is a high-performance, highly-available enterprise Domain Name System (DNS) service. DNS is an absolutely critical piece of the internet infrastructure. With Amazon DNS service your web site will be protected from DDos DNS attacks with unique DNS servers assigned to your domain. Amazon Route 53 is included free of charge for all Ecommerce sites hosted with Drundo.
Each server is being optimized exclusively for Asp.Net Ecommerce with additional security hardening required for PCI-DSS compliance scans. We also provide assistance with PCI SAQ-C v2 certification and all documents and information required in Self-Assessment Questionnaire C and Attestation of Compliance form.
We perform full daily server backups and mssql database backups. The server backup is a disaster recovery backup with two independent copies stored on a separate disk array. The database backup is a full database backup of all databases located on the server. We keep full database backup archives for 14 days.
Our ecommerce hosting platform allows unlimited scallability with almost no downtime. If your site receives high traffic because of marketing promotion, online publication or Trade Show event we can temporary allocate additional computing resouces and keep your online storefront in top-speed free of charge. As your business grows we can extend your site configuration with multiple servers, server load balancing and CDN integration.
Why does Drundo cost more than a typical “shared hosting” company?
Typical shared hosting companies care about one thing, and that’s keeping their cost as low as possible. They may put your site in a hosting environment with hundreds of other sites competing for server resources, and they use less-expensive servers. You may have learned first-hand that typical cheap providers do not monitor site uptime and do not guarantee fast site response. At Drundo, we don’t do that. We source the fastest bare-metal hardware, then set you up on a cluster of servers with limited number of sites per server. If you run an online storefront site and need the highest level of security, stability, and support, Drundo is your best choice.
How hard is it to migrate my site to Drundo?
We will migrate your Ecommerce Storefronts Free of Charge!Over the last five years we have migrated hundreds of ecommerce sites running on asp.net mssql platforms. As soon as you place a hosting service order with us we would need backup copies of site content and database. Or if you provide access to the current hosting account we will migrate all required files and databases. We will migrate your site, setup all required settings (including email, ssl, license and encryption keys) and will provide detailed instructions on how to test the site before switching site hosting to Drundo. There will be no site downtime during the transition period affecting site orders.
What is the support process for Drundo?
Unlike most other companies, we don't outsource our technical support to third party companies. Everyone you'll ever deal with is an employee of our company who works only for us. And because we also maintain our servers, our staff have the power to immediately resolve any problems that might occur. We assign a Dedicated Support Person for each client to ensure that you always work with someone familiar with your environment. Your Dedicated Support Person will be working with you hand in hand and will always be available to help you with all aspects of your ecommerce account, including Technical Support as well as billing issues or any other issues that may arise with your account. From the moment your Dedicated Support Person gets your trouble ticket, he/she will immediately goes to work and every step of the job is recorded by our fully automated support system. Since our help ticket system is done through data entry, both you and your Dedicated Support Person has a copy's of all communications since the problem started. As soon as you become a client with us, your Dedicated Support Person will contact you with their private contact information and from there on he/she will be working with you in any way possible. All support requests via phone, ticket or email related to your server management or site uptime are free of charge. In case you need to install and configure additional third party software on your server which requires developers and admin assistance on our end, we will send you additional service quota based on the work required.
How long does it take to get my account setup?
Due to the increased number of Credit Card Fraud transactions we manually verify each new account. We attempt to get all orders verified, approved setup and a welcome e-mail sent out within 2 hours. If it's been more than 8 hours and you still have not received your welcome email please contact us immediately to make sure we have your correct email address.
Here’s Why Drundo’s Hosting Service is Different From The Average Cheap Hosting
Unlike most other companies, we don't try and claim to be experts in all web technologies and shopping cart software available on the web. We only offer service for asp.net, shopping cart application we know and have extensive development experience with. This helps us to optimize and fine-tune our platform specifically for asp.net ecommerce. Ecommerce storefronts hosted with Drundo are running at least 60% faster compared to storefronts running on the same shopping cart software hosted with other providers.
Ecommerce site migrated from a traditional shared hosting to Drundo
Below is a screenshot of site response time report monitored by PingDom for www.bonsaioutlet.com (an ecommerce site running on AbleCommerce 7.0.7) before and after the site was migrated to Drundo. After the migration site speed increased more than three times with consistent response time.
Ecommerce site migrated from a single dedicated server to a dual server configuration with Drundo
Another response time screenshot for a high traffic site www.discountcatholicproducts.com before and after the site was migrated to dual server configuration with Drundo. After the migration site has consistent response time and site speed increased more than 150%.
Ecommerce site migrated to a cheaper hosting provider after being hosted with Drundo.
The screenshot below shows decreased site performance and high response time for an ecommerce site migrated away to a cheaper hosting provider offering shared asp.net hosting for any asp.net based site.