“ Just wanted to say thank you for getting us switched over and taking care of us in a timely manor. We really appreciate it. I will definitely brag on you to other business and ablecommerce. -- Thank you,”
- Ecommerce Hosting Features
- Guaranteed Fast Site Response Number of unique site visitors per day for which we guarantee super fast site response. If your site receives more unique visitors per day the site will continue to respond fine and there will be no site downtime, but site may become slower and we do not guarantee fast site response above those numbers.
- Server Environment Shared With In order to provide super fast and reliable hosting service we only host limited number of sites per server. Under the Split-Shared and Semi-Dedicated plans your site will be shearing server environment with limited number of other AbleCommerce sites.
- Number of Web Sites Allowed This is the maximum number of web sites included with each plan. You can have unlimited number of subdomains under your site main domain like blog.mysite.com, support.mysite.com, devel.mysite.com etc. with no additional charge. If you need to host another AbleCommerce site you would need to open a separate account. The restriction does not apply for sites hosted on a private dedicated server under Dedicated Base and Dedicated Rage plans.
- Monthly Data Transfer Included All hosting plans come with UNLIMITED data traffic. We do not charge fees for Data Traffic.
- High Performance Disk Storage All plans are running in a high-performance server environment with super-fast local 15K SCSI Hard Drives in a RAID 10 Disk Array. All hard drives are hot-swappable and can be replaced without shutting down the system and with no service downtime.
- Ecommerce Site Migration Our ecommerce developers can migrate your site from your current provider with no service downtime. The migration process includes migration of web site content, database, security keys and ssl certificates. Instructions on how to test your site on our servers before switching DNS are also included. If you questions or need more information regarding our migration process please contact us at: 888.464.2140
- Google Apps and Office 365 Setup If you using Google Apps or Microsoft Office 365 for your email and online office needs we can help with all technical aspects of setting up the service under your domain while your AbleCommerce storefront remains hosted with us.
- MS SQL Server Database Space All plans are running in a high-performance server environment with super-fast local 15K SCSI Hard Drives in a RAID 10 Disk Array. All hard drives are hot-swappable and can be replaced without shutting down the system and with no service downtime. All database servers are running MS SQL Server 2008 R2 Web Edition. The database disk space is separate from web site content disk space.
- PCI-DSS SAQ-C Compliant All hosting plans meet PCI SAQ-C requirements. Our support team can provide assistance with any questions related to getting your site fully PCI complaint.
- No Setup/Cancellation Fees We do not charge account setup or Account Cancellation Fees - Ever!
- Web Based SiteControl Panel You can manage your site configuration and site content trough our web based control panel. The control panel allows you to have full control over your site and database configuration. Full site and database backups for your own use can be created trough the control panel on demand.
- Site Content Access All accounts come with remote FTP access in case you need to make changes to your site content or upload product images.
- Site Uptime Monitoring We have internal server monitoring for monitoring our hardware infrastructure. We also monitor each web site uptime and performance using external monitoring based on PingDom. Your web site will be monitored every minute from more than 30 locations around the world. Our technical team will be notified immediately via Email and SMS if your web site is down for more than 5 minutes!
- Geographically Redundant DNS We currently use Amazon Route53 DNS service for all sites hosted with us. Amazon Route53 provides enterprise level DNS with DDos protection and GeoDistributed name servers. Amazon DNS service is included with all plans Free of charge.
- Full Daily Site And Database Backups Full daily server and database backups are included with all service plans. We keep database backup archives for 14 days. Additional backup options are also available with a custom backup schedule.
- Month To Month Service Contract No Lock-In, No long-term contracts! We have to earn your business, every month. We even make it easy to leave – we provide you with a full backup of your site at all times and provide assistance with migrating your site if for whatever reason your are not happy with our service.
- 60 Day Full Money Back Guarantee We guarantee you’ll be completely satisfied with our hosting. In fact, if you are not happy after the first two months, we’ll refund your money and we’ll help you move to another host for free.
- Free Support Ticket Support Opening a support ticket is as easy as sending an email to support@drundo.com Our support system will automatically match your email address against your account email and will automatically create support request in our system.
- Dedicated Phone Support Number We offer dedicated phone support with dedicated phone number you can call 24/7. The phone number is a direct phone number separate from our main toll free number.
- Split-Shared
- $49.95 Month
- 1200 Daily Visitors
- Up To 15 Other Sites
- Single Site
- UNLIMITED
- 5GB
- 2GB
- FTP Access Only
- Semi-Dedicated
- $99.95 Month
- 2,600 Daily Visitors
- Up To 5 Other Sites
- Single Site
- UNLIMITED
- 15GB
- FREE We will migrate your ecommerce site FREE of charge!
- 5GB
- FTP Access Only
- Split-Dedicated I
- $199.95 Month
- 6,000 Daily Visitors
- 1 Other Site
- Single Site
- UNLIMITED
- 30GB
- FREE We will migrate your ecommerce site FREE of charge!
- 10GB
- FTP Access Only
- Split-Dedicated II
- $249.95 Month
- 10,000 Daily Visitors
- 1 Other Site
- Single Site
- UNLIMITED
- 60GB
- FREE We will migrate your ecommerce site FREE of charge!
- 15GB
- FTP Access Only
- At Drundo, we believe secure, high-performance no downtime ecommerce hosting is a critical requirement for all online merchants. We deliver high secure, fully managed Asp.Net hosting solution at affordable rates without sacrificing speed, quality, or security. All Ecommerce Asp.Net web hosting plans include 24/7 email support and most include dedicated phone support. We also offer advanced configurations for high-traffic Asp.Net based Ecommerce sites.
Web Hosting features included with all plans
Our hosting environment is built around Asp.Net framework. All hosting plans include expert technical support on shopping cart administration and other questions. Our Asp.Net developers available at any time if any issue is preventing your site from taking orders. We provide a single point of contact with a unmatched knowledge about Asp.Net platform and Microsoft Windows Server hosting.
We monitor proactively each ecommerce web site hosted with us trough PingDom. PingDom will monitor your site from more than 30 locations worldwide every minute. If your site is down for more than 5 minutes our admin team will receive SMS and email notifications and will immediately check the status of your site.
Amazon Route 53 is a high-performance, highly-available enterprise Domain Name System (DNS) service. DNS is an absolutely critical piece of the internet infrastructure. With Amazon DNS service your web site will be protected from DDos DNS attacks with unique DNS servers assigned to your domain. Amazon Route 53 is included free of charge for all Ecommerce sites hosted with Drundo.
Each server is being optimized exclusively for Asp.Net Ecommerce with additional security hardening required for PCI-DSS compliance scans. We also provide assistance with PCI SAQ-C v2 certification and all documents and information required in Self-Assessment Questionnaire C and Attestation of Compliance form.
We perform full daily server backups and mssql database backups. The server backup is a disaster recovery backup with two independent copies stored on a separate disk array. The database backup is a full database backup of all databases located on the server. We keep full database backup archives for 14 days.
Our ecommerce hosting platform allows unlimited scallability with almost no downtime. If your site receives high traffic because of marketing promotion, online publication or Trade Show event we can temporary allocate additional computing resouces and keep your online storefront in top-speed free of charge. As your business grows we can extend your site configuration with multiple servers, server load balancing and CDN integration.
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Why does Drundo cost more than a typical “shared hosting” company?
Typical shared hosting companies care about one thing, and that’s keeping their cost as low as possible. They may put your site in a hosting environment with hundreds of other sites competing for server resources, and they use less-expensive servers. You may have learned first-hand that typical cheap providers do not monitor site uptime and do not guarantee fast site response. At Drundo, we don’t do that. We source the fastest bare-metal hardware, then set you up on a cluster of servers with limited number of sites per server. If you run an online storefront site and need the highest level of security, stability, and support, Drundo is your best choice.How hard is it to migrate my site to Drundo?
We will migrate your Ecommerce Storefronts Free of Charge!Over the last five years we have migrated hundreds of ecommerce sites running on asp.net mssql platforms. As soon as you place a hosting service order with us we would need backup copies of site content and database. Or if you provide access to the current hosting account we will migrate all required files and databases. We will migrate your site, setup all required settings (including email, ssl, license and encryption keys) and will provide detailed instructions on how to test the site before switching site hosting to Drundo. There will be no site downtime during the transition period affecting site orders.What is the support process for Drundo?
Unlike most other companies, we don't outsource our technical support to third party companies. Everyone you'll ever deal with is an employee of our company who works only for us. And because we also maintain our servers, our staff have the power to immediately resolve any problems that might occur. We assign a Dedicated Support Person for each client to ensure that you always work with someone familiar with your environment. Your Dedicated Support Person will be working with you hand in hand and will always be available to help you with all aspects of your ecommerce account, including Technical Support as well as billing issues or any other issues that may arise with your account. From the moment your Dedicated Support Person gets your trouble ticket, he/she will immediately goes to work and every step of the job is recorded by our fully automated support system. Since our help ticket system is done through data entry, both you and your Dedicated Support Person has a copy's of all communications since the problem started. As soon as you become a client with us, your Dedicated Support Person will contact you with their private contact information and from there on he/she will be working with you in any way possible. All support requests via phone, ticket or email related to your server management or site uptime are free of charge. In case you need to install and configure additional third party software on your server which requires developers and admin assistance on our end, we will send you additional service quota based on the work required.Does your service require annual contracts or prepayments?
All services we provide are available for a month-to-month commitment. We do not require prepayments and do not charge cancelation or termination fees.Do I need to transfer my site domain name to Drundo?
No, you do not need to transfer your site domain name to Drundo. You can keep your site domain name with your current domain name registrar and only update site DNS records.How long does it take to get my account setup?
Due to the increased number of Credit Card Fraud transactions we manually verify each new account. We attempt to get all orders verified, approved setup and a welcome e-mail sent out within 2 hours. If it's been more than 8 hours and you still have not received your welcome email please contact us immediately to make sure we have your correct email address.Yes, we provide assistance with Google Apps, Microsoft Office 365 and other online services integration running under the same domain name hosted with us.Can I have a WordPress blog or site based on Joomla, Drupal CMS under a subdomain of my main site?
Yes, you can have your blog or marketing site setup under a subdomain like blog.mysite.com or as a subfodler www.mysite.com/blog. If you need assistance with setting up additional blog or marketing site under your hosting account with us just contact out technical support and we will be happy to assist further.With separate web server and mssql server configurations the mssql server will be running on a separate dedicated server dedicated to SQL Server 2008 R2 only. The connection between web and database server is trough 10Gbit internal private network connection. The MSSQL server will have only private network access and will not be available from Internet. Please call us for additional information regarding multiple server configuration options.We require a copy of the production license string in order to transfer the site to your account with us. As soon as the site up and running on our end we will send you instruction on how to test the new site on your end before switching the DNS servers over. No development or other license is required.In order to provide secure PCI Ecommerce environment we have no shared resources policy. Each account is running on its own server with own MSSQL server instance and own VLAN IP block. Each IP block range is unique and does not allow hackers to discover your site by scanning other sites IP ranges.How many domains can I have with my own dedicated server?
There are no restrictions on the number of domains you can have on the same server. You will have full remote desktop Admin access and direct IIS and MSSQL management access.Is there a virus scan/firewall solution or do we need to install our own software for this?
We cover all the bases with industrial-strength threat protection for your servers. On-access scanning blocks spyware and other malware from propagating on your systems. There is no need for additional software on your server. -
Here’s Why Drundo’s Hosting Service is Different From The Average Cheap Hosting
Unlike most other companies, we don't try and claim to be experts in all web technologies and shopping cart software available on the web. We only offer service for asp.net, shopping cart application we know and have extensive development experience with. This helps us to optimize and fine-tune our platform specifically for asp.net ecommerce. Ecommerce storefronts hosted with Drundo are running at least 60% faster compared to storefronts running on the same shopping cart software hosted with other providers.
Ecommerce site migrated from a traditional shared hosting to Drundo
Below is a screenshot of site response time report monitored by PingDom for www.bonsaioutlet.com (an ecommerce site running on AbleCommerce 7.0.7) before and after the site was migrated to Drundo.
After the migration site speed increased more than three times with consistent response time.
Ecommerce site migrated from a single dedicated server to a dual server configuration with Drundo
Another response time screenshot for a high traffic site www.discountcatholicproducts.com before and after the site was migrated to dual server configuration with Drundo.
After the migration site has consistent response time and site speed increased more than 150%.
Ecommerce site migrated to a cheaper hosting provider after being hosted with Drundo.
The screenshot below shows decreased site performance and high response time for an ecommerce site migrated away to a cheaper hosting provider offering shared asp.net hosting for any asp.net based site.
